With 900,000+ pharmacies requiring daily replenishment, the distribution system relies on phone calls, WhatsApp, and informal routing — creating a structural gap that costs everyone.
Pharmacies place orders with multiple wholesalers manually — by phone or WhatsApp — leading to missed items, delays, and stockouts.
Each wholesaler sends a separate delivery, creating congestion, wasted time for pharmacy staff, and redundant last-mile cost.
Insulin, vaccines, and biologics are routinely transported without temperature control, risking efficacy and patient safety.
Low delivery density, poor route optimisation, and ad-hoc scheduling push cost-per-order higher with no scalable fix.
Audel sits between wholesalers and pharmacies — not replacing existing relationships, but making them dramatically more efficient.
Pharmacies continue ordering directly from their existing wholesalers — no change to procurement behaviour.
Orders across multiple wholesalers are collected and consolidated on the Audel platform.
Smart batching creates efficient delivery clusters, maximising drop density and minimising cost per stop.
Audel's fleet executes the delivery — including temperature-controlled transport for heat-sensitive medicines.
Cold-chain enabledEach pharmacy receives one consolidated, reliable delivery per day — faster and more predictable than before.
The Audel differenceInsulin, vaccines, and biologics require strict temperature control throughout transit. Today, most last-mile pharma delivery in India happens with zero temperature monitoring — a silent quality failure that goes undetected until it reaches the patient.
Audel is building the first scalable cold-chain-enabled last-mile delivery network for India's pharmaceutical supply chain.
Receive one consolidated drop from all wholesalers — reducing disruption and improving stock management.
Faster replenishment and better route planning means medicines are available when patients need them.
Continue ordering from your existing wholesalers. Audel handles the rest.
Heat-sensitive medicines arrive with integrity intact — monitored throughout transit.
| Feature | Audel | Others* |
|---|---|---|
| Order aggregation | ✓ | — |
| Delivery consolidation | ✓ | — |
| Last-mile execution | ✓ | — |
| Cold-chain transport | ✓ | — |
| Route optimisation | ✓ | — |
| Digital procurement | — | ✓ |
* Udaan, Saveo, Biddano / Retailio
Launch a 30-day pilot across selected pharmacy clusters in Pune — zero onboarding cost, zero system integration, zero disruption to current operations.
Measure performance across delivery cost, delivery time, stockout frequency, and pharmacy satisfaction — with full transparency.
17+ years in the pharmaceutical industry across regulatory compliance, quality leadership, UK-based export operations, and distribution quality at Reckitt. Audel is built on deep, first-hand experience of the inefficiencies in India's pharma supply chain — and a clear vision for how to fix them.
Whether you're a wholesaler looking to reduce costs, a pharmacy seeking better delivery, or an investor interested in pharma infrastructure — we'd love to hear from you.